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West Florida Electric Co-op continues power restoration process

The West Florida Electric Cooperative (WFEC) electric distribution system has experienced significant damage due to Hurricane Michael. The cooperative serves approximately 28,000 meters in Calhoun, Holmes, Jackson & Washington Counties.

GRACEVILLE – As of 8:30 a.m. this morning the cooperative’s restoration figures were:
Holmes County: 7,482 restored (100%)
Washington County: 2,507 meters restored
Jackson County: 4,055 meters restored (ten times the devastation)
Calhoun County: 290 meters restored (ten times the devastation)
Total restored: 14,334 out of 28,317 total meters system-wide

Over 50% of WFEC’s entire system has been restored at this time. Crews continue working in many of the previously mentioned areas plus
Merry Acres, Tumble Creek, Old Bonifay Road, Clayton Road - east & west of 77, Hwy. 90 - east of Chipley, Sapp Road, Alford Hwy., Hwy. 69, Hwy. 73 north of Shelton’s Corner, Hwy. 20 toward Blountstown, Blountstown, Grand Ridge, Clarksville, Bascom, Malone, Sneads, River Road, south Shady Grove, Hwy. 286 & the Four Points Community.

Members can now report their outages by calling 844.OUTAGE1 (844.688.2431). This is the automated system so you will not reach a live operator, but your outage will be reported. The co-op is already aware of multiple outages across our service area, but this will allow members peace of mind that their individual outages have been reported.

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At this time, line crews have been able to restore power to around 3,000 meters. Restoration efforts continue being hampered by downed trees & other debris in the roadways, but our linemen are clearing the way as they go. Thank you for your continued prayers, patience & understanding as we work through these trying times.

WFEC’s phone lines are currently still inoperable. Our IT department continues working with the local telephone provider to resolve the communications failure.

We assure our members we are aware of all power outages throughout the service area and will work as quickly and safely as possible to restore power to every member. However, the repairs needed to the system are so extensive that we expect them to take several days for some members and several weeks for others. We encourage our members to make plans accordingly.

When major storm events occur, there is a specific way that WFEC must restore power - we start at the substation & work our way out. This is the only way we can work in situations such as this one. It is very similar to how a water faucet works with a water hose that has several kinks - if the faucet is turned off, there is no water at the end of the hose. Once we get the faucet (the substations) fixed, then we start working on the "kinks" from the faucet (substations) out. Due to the sheer number of trees & line entanglements, this faucet has immeasurable kinks in it. The closer you live to a substation, the sooner you will receive power. 

Additional crews continue arriving from other states to assist us and still more are on their way.

We are aware of many downed power lines across the service area. Please stay away from downed lines – never touch or drive over one. Also, when using back-up generators, follow all manufacturer’s safety instructions.


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