PANAMA CITY BEACH, Fla. (WMBB) - It's shaping up to be a tough week for the owners of several vehicle rental businesses in Panama City Beach. City Council members are scheduled to vote on a proposed ordinance Thursday night that could put them out of business.
That vote will come on the heels of new findings by State Attorney General Pam Bondi, that Classy Cycles and California Cycles owners Colleen Swab and Rick Roof have been ripping off customers.
The 16-page filing details a number of activities that Bondi's office considers violations of Florida's deceptive and unfair trade practices act. Those violations include employees failing to conduct pre-rental inspections for damages on scooters, then pointing out every single scratch and dent when the customer returned the scooter, blaming them for the damages, if when they weren't responsible. The state also says the businesses routinely charged customers what for they believed would be damage insurance, but then charged customers full price to pay for the supposed damages on returned scooters.
The state also claims Swab and Roof rented golf carts to customers knowing they did not have the ability to charge the vehicle's batteries, but still keeping their 100-dollar deposit for improper charging. They're also accused of stranding customers when the rental scooter or golf cart breaks-down.
Under this filing, Swab and Roof will have to pay the state 110-thousand dollars in fines and restitution. They also have 20-days to come up with clear and detailed policies for running their businesses. And they have to provide business records and documents to Bondi's office upon demand for the next 4 years.
You can read the full settlement here.
News 13 will continue to follow this story and provide any updates.
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