PANAMA CITY, Fla. - A mix-up at the airport has stranded a Panama City family in Turks and Caicos as Hurricane Irma moved through the Caribbean.
Millions of people are fleeing South Florida, getting out of harms way. But for people in the Caribbean, many were stuck, forced to ride out the storm. Mike Jackson and his family from Panama City are stranded in their Turks and Caicos resort. He was on vacation with his wife, 5-year-old twin boys, mother and mother in law.
They planned to leave last Wednesday but their flight was over booked.
"I didn't want to leave that gate stand. I felt powerless, but I was trying to rationalize any way possible to convince them you know if there was a seat to come up available they should provide it to us," said Mike Jackson.
Then came Hurricane Irma, further delaying flights out of the island.
He has desperately tried to get ahold of the U.S. government and airlines for help but has no cell service which makes communication hard.
"We have resources to help," said Representative Neal Dunn.
Dunn heard of their story Saturday and is inquiring with the state department about the options since the airport is closed.
"Jose is wiping out the Leeward Islands but I think Turks and Caicos still has some room to get in and out of so we are happy to help them," said Dunn.
But with Irma approaching Florida, it may be several days before Jacknson and his family can make it home.
Another local family was stuck in St. Maarten fearing for their lives but in a large scale rescue, about 100 Americans including the family were rescued and taken to Puerto Rico.
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