Gulf Coast Jam Refund Process Moving Forward

By Tom Lewis | tlewis@wmbb.com, Caitlin Lawrence | clawrence@wmbb.com

Published 09/26 2016 07:57PM

Updated 09/26 2016 07:57PM

Copyright 2016 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

It's only been a few weeks since Hurricane Hermine forced Panama City Beach officials and Gulf Coast Jam promoters to cancel the Labor Day weekend event.
 
The threat of the storm passing through on Thursday, September 1st was enough to force the cancelation of Friday, Saturday and Sunday night's performances by a host of country music acts, including headliners Brad Paisley, Jake Owen and Eric Church.
 
Besides the obvious disappointment over cancelling the music festival, festival management are dealing with the logistical nightmare of refunding ticket sales and meeting obligations to sponsors and entertainers.
 
"It's a major undertaking to file an insurance claim of this size so we had to get all of the paperwork together, all the grassroots stuff, just the paper trail is very detailed. We got it all turned in, and basically now we're waiting Lloyd of London to send us a check," Executive Producer Rendy Lovelady explained.
 
Once Lovelady receives the claims check, the refund process to ticket holders will be fast.
 
"The day I have the money sent back into my account for just short of 23,000 tickets, within hours it will be in everyone else's account, he explained.
 
However, those who bought promotional tickets or from a non-authorized business won't be eligible.
 
"We're running into a lot of problems with people that had won tickets on radio. It says 'tickets not for resale' or 'tickets for promotional use only,' and they would turn around and sell them for $50 a ticket compared to our $120 or whatever, and they're not supposed to be sold period and now they're trying to get their refunds," Lovelady said.
 
Lovelady recommends you monitor the Gulf Coast Jam website for the latest ticket information. He also said don't worry, the 2017 festival will be back on Labor Day weekend. In fact, he's already trying to book next year's headliners. 

Copyright 2016 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.